Question

A company deploys Cisco Unity Connection with two business units, Sales and Engineering, that must remain logically separated so that a Sales user leaving a voicemail by dialing an internal extension can only reach other Sales voice mailboxes, while a shared Executive mailbox must be reachable from both units. As the collaboration engineer, which Unity Connection configuration correctly enforces this addressing separation while still allowing both units to leave messages for the Executive mailbox?

Accepted Answer

Place Sales and Engineering mailboxes in separate partitions, assign each user a search space containing only their own partition plus a shared Executive partition, and place the Executive mailbox in that shared partition.

Answer

Put all mailboxes in the default partition and rely on Class of Service restrictions to prevent cross-unit message addressing.

Answer

Create two separate directory handlers, one per business unit, and assign the Executive mailbox to both handlers to control who can leave messages.

Answer

Configure alternate extensions on the Executive mailbox for both Sales and Engineering ranges so each unit can reach it, leaving all mailboxes in a single search space.