Question

A company wants employees to be able to reset their own forgotten passwords without calling the help desk. Before this capability can work reliably, the identity administrator must ensure users have completed a prerequisite step. Which Microsoft Entra ID configuration is essential to enabling this scenario?

Accepted Answer

Requiring users to register authentication methods for self-service password reset

Answer

Assigning all users the Global Administrator role in Microsoft Entra ID

Answer

Enabling Privileged Identity Management for standard user accounts

Answer

Configuring a Conditional Access policy that blocks legacy authentication