Question

Contoso has published three sensitivity labels in the same policy: 'Public', 'Confidential', and 'Highly Confidential', listed in that top-to-bottom order in the Purview portal. A user manually applies 'Highly Confidential' to a document. Later, an auto-labeling policy that applies 'Confidential' matches the same document. What happens to the label on the document, and why?

Accepted Answer

The document keeps 'Highly Confidential' because a label with higher priority (lower in the list) is not automatically replaced by a lower-priority label from auto-labeling.

Answer

The document is relabeled to 'Confidential' because auto-labeling policies always override manually applied labels.

Answer

The document keeps 'Highly Confidential' because 'Public' is highest priority and blocks all changes.

Answer

Both labels are applied simultaneously, and the document displays a combined 'Confidential / Highly Confidential' marking.