Question

Your team ships a managed solution named ContosoSales to a production environment. A support engineer, working directly in production, unmanaged-layered several form and column changes to hotfix an urgent issue. Now the next managed solution import is not showing your intended field label change because the production unmanaged layer sits on top. You want to permanently move that emergency fix back into your development ALM process and remove the unmanaged override in production so the managed layer takes effect again. What should you do?

Accepted Answer

In production, use 'Remove active customizations' on the affected components to delete the unmanaged layer, then reproduce the fix in the dev environment, and ship it through your normal managed solution pipeline.

Answer

Delete the managed ContosoSales solution from production and re-import it, which clears all layers including the unmanaged override.

Answer

Export the production environment as an unmanaged solution and import it into development so the hotfix becomes your new source of truth.

Answer

Increase the version number of the managed solution and re-import it; a higher version automatically supersedes any unmanaged layer in production.