Question

Contoso applies two retention policies to the same Exchange Online mailbox. Policy A retains items for 5 years and then deletes them. Policy B retains items for 7 years and then deletes them. A user attempts to permanently delete an email that is 6 years old. What happens to the email?

Accepted Answer

The email is retained because the longest retention period (7 years) takes precedence.

Answer

The email is deleted because the shortest retention period (5 years) has already elapsed.

Answer

The email is retained only if both policies explicitly agree; otherwise the user's delete action succeeds.

Answer

The email is retained for 12 years because the two retention periods are added together.