Question

You manage a Microsoft 365 tenant for an organization with several branch offices. Users at one branch report slow performance when accessing SharePoint Online and Teams. You want to use the Microsoft 365 admin center to view network performance metrics and location-based recommendations for that office. When you open the Network connectivity page, no data is displayed for any location. What must you do first so that connectivity insights and per-location scores are generated?

Accepted Answer

Enable the 'Allow the collection of network user location data' setting in org settings so office locations can be assigned to telemetry

Answer

Assign each affected user the Global Reader role so their client telemetry is uploaded

Answer

Install the Microsoft 365 Apps update channel on all branch devices to activate network probing

Answer

Create a service request with Microsoft Support to have connectivity data provisioned for the tenant