Question

A finance analyst reports that a critical application on their Windows 365 Enterprise Cloud PC stopped working after a bad software installation yesterday afternoon. The user needs their Cloud PC returned to a working state as quickly as possible while preserving as much recent work as possible. As the Endpoint Administrator, what should you do from the Microsoft Intune admin center?

Accepted Answer

Use the Restore remote action on the Cloud PC and select the most recent restore point taken before the problematic installation.

Answer

Use the Reprovision remote action to rebuild the Cloud PC from the assigned provisioning policy image.

Answer

Use the Resize remote action to change the Cloud PC to a larger SKU so the application runs again.

Answer

Retire the Cloud PC from Intune and issue the user a new provisioning license.