Question

A helpdesk technician is troubleshooting a single corporate-owned Windows 11 laptop that users report is slow. The technician needs to interactively query the device's currently running processes and installed applications in real time from the Intune admin center, without waiting for the next scheduled inventory sync. Which Intune capability should the technician use?

Accepted Answer

Run Device query (KQL) from the individual device's page in Intune

Answer

Create a proactive remediation script package and assign it to the device group

Answer

Use a bulk device action to Sync all managed Windows devices

Answer

Export the hardware inventory report from Reports and filter for the device