Question

Your company uses Microsoft Entra ID. A guest user (B2B) named ext-partner@contoso-supplier.com was invited to collaborate on a shared project. The guest reports they cannot sign in and asks you, the Azure administrator in the inviting (resource) tenant, to reset their password. What should you do?

Accepted Answer

Advise the guest to reset the password in their own home tenant or organization, because your tenant does not manage their credentials

Answer

Reset the guest user's password from the Microsoft Entra admin center in your tenant

Answer

Delete and re-invite the guest user so a new temporary password is generated

Answer

Enable self-service password reset (SSPR) for the guest so they can reset it themselves in your tenant