Question

A financial services firm is deploying a generative AI assistant to answer employee questions about the company's internal HR benefits. During testing, the assistant frequently gives confident but incorrect answers drawn from general internet knowledge rather than the firm's actual benefits documentation. As the AI Transformation Leader, which approach should you recommend to ensure responses are anchored to the company's authoritative HR content?

Accepted Answer

Ground the model by connecting it to the firm's HR documents so responses are based on that authoritative data

Answer

Increase the temperature parameter so the model generates more creative and varied answers

Answer

Switch to a larger pretrained foundation model with more general world knowledge

Answer

Add more example questions to the prompt to make the assistant respond faster