Question

A logistics company is preparing an ROI analysis for a proposed Copilot Studio agent that automates freight-quote generation. The finance team notes that the agent requires three months of development, a two-month pilot with 15% of dispatchers, and a phased rollout that reaches full adoption only in month nine. Early productivity gains during the pilot are modest but grow substantially after full rollout. Which approach should the solutions architect recommend to produce a defensible ROI analysis for the executive steering committee?

Accepted Answer

Model benefits using a time-phased multi-year cash-flow projection that reflects the gradual adoption curve and applies discounting to future gains before comparing them to cumulative costs

Answer

Calculate ROI by annualizing the peak month-nine productivity gain and applying it uniformly across all twelve months of year one

Answer

Defer any ROI calculation until full adoption is reached in month nine so that only steady-state benefits are measured

Answer

Base the ROI solely on the pilot's modest gains to give the committee the most conservative single figure