Question

A retail company wants to deploy an internal agent that answers employees' questions about company travel policy, expense limits, and reimbursement procedures using documents stored in SharePoint. The IT team has limited AI development experience and wants the fastest path to production while allowing minor customization of responses and grounding on the company's own documents. As the solutions architect, which approach should you recommend?

Accepted Answer

Create a declarative agent by extending Microsoft 365 Copilot, grounding it on the SharePoint document library

Answer

Build a custom agent in Microsoft Foundry with a fine-tuned foundation model trained on the travel documents

Answer

Develop a multi-agent orchestration solution in Copilot Studio with separate agents for each policy category

Answer

Train a small language model deployed at the edge to serve travel policy answers offline