Question

A logistics company already deploys Microsoft 365 Copilot to all employees. The operations team wants an AI assistant that surfaces internal shipment data, applies the company's proprietary routing-optimization logic, and lets warehouse staff query it in the flow of their daily Outlook and Teams work. The proprietary logic is stable, well-documented, and does not require a bespoke trained model. Leadership wants the fastest path to value with the least ongoing maintenance. As the solutions architect, what should you recommend?

Accepted Answer

Extend Microsoft 365 Copilot with a declarative agent and connectors/plugins that ground on the shipment data and invoke the routing logic.

Answer

Build a fully custom standalone agent in Microsoft Foundry with its own hosting, identity, and user interface.

Answer

Train a custom language model in Foundry to internalize the routing-optimization logic before exposing it to staff.

Answer

Deploy a separate Copilot Studio autonomous agent with a custom web portal for warehouse staff, bypassing Microsoft 365 Copilot.