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Microsoft Agentic AI Business Solutions Architect48 / 139
Question 48 of 139
A support operations team is building an agent in Copilot Studio to triage inbound IT tickets. The agent must interpret a free-text problem description, decide which of several diagnostic knowledge sources and connector actions to consult, chain multiple lookups together, and explain the sequence of steps it took before proposing a resolution. The team does not want to author explicit topic branches for every possible path. Which agent behavior configuration should the architect enable to meet this requirement?
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