Question

A manufacturing company runs a 15-year-old on-premises ERP system that has no API, no database connector, and no supported integration layer. The finance team spends hours each day manually re-keying approved purchase order data from an approval email into the ERP's Windows desktop interface. As the solutions architect, you are asked to design an agent in Copilot Studio that can complete this data-entry task by driving the ERP's user interface exactly as a human would. Which agent capability should you design the solution around?

Accepted Answer

Computer Use, which lets the agent visually interpret and interact with application UI elements (buttons, fields, screens) when no API is available

Answer

Model Context Protocol (MCP), to expose the ERP's data as a standardized tool the agent can call

Answer

A prebuilt Dynamics 365 Finance connector that maps purchase orders directly into the ERP tables

Answer

A prompt action grounded on the approval email content to generate the ERP record automatically