Question

Contoso's HR department wants an AI assistant that answers employee benefits questions grounded in SharePoint policy documents, surfaces results inside the Microsoft 365 chat experience employees already use daily, and requires minimal custom development and infrastructure. The IT architect must recommend an approach that maximizes reuse of existing Microsoft 365 investments while meeting these needs. Which approach should the architect recommend?

Accepted Answer

Extend Microsoft 365 Copilot with a declarative agent in Copilot Studio grounded on the SharePoint policy library

Answer

Build a fully custom agent in Microsoft Foundry with a bespoke orchestration layer and a self-hosted vector database

Answer

Train a custom small language model on the benefits documents and deploy it as a standalone web application

Answer

Provision a prebuilt third-party HR agent from the marketplace and replace the existing Microsoft 365 Copilot licenses