Question

You are building an assistant that answers customer questions. One common question is 'What is the current balance on my account?' Another common question is 'Can you explain what an APR is?' You must decide whether each question should be handled with a tool call or with Claude's pure generation. What is the best design?

Accepted Answer

Use a tool call for the account balance question and pure generation for the APR explanation

Answer

Use pure generation for both, since Claude can reason about finances without tools

Answer

Use a tool call for both questions to ensure consistent formatting of answers

Answer

Use pure generation for the account balance and a tool call for the APR explanation