Question

A support team is starting a brand-new project to build a prompt that triages incoming tickets into categories. They have never written a prompt for this task before and have no existing draft, examples, or success criteria in hand. They want to move quickly in the Anthropic Console to get a solid first version of the prompt they can then iterate on. Which Console tool is the most appropriate starting point?

Accepted Answer

The prompt generator, which produces a well-structured first-draft prompt from a plain-language task description

Answer

The prompt improver, which refines and strengthens a prompt they already have

Answer

Templates and variables, which parameterize a finished prompt for reuse across many tickets

Answer

The evaluation suite, which scores prompt outputs against a labeled test set